Text messaging is convenient. It is an informal and instant mode of communication now available through numerous apps, which allow an individual to use their synced phone, tablet, and computer to quickly fire off messages. It’s no wonder that text messaging has extended beyond the realm of friends and family, taking hold in our daily business communications.
However, intra-company text messages and other off-channel business communications have drawn scrutiny from the federal government because they undermine a company’s ability to maintain effective recordkeeping.… More